FAQ
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Pre-order customers: 25% deposit + sales tax at the time of order
Post pre-order customers: Full payment (including tax) is due at time of order
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You’ll receive confirmation of your deposit. When your trimmer is ready to ship (starting October 2025), you’ll receive a delivery notice by email. You’ll then have 30 days to pay the remaining balance. Shipping occurs after final balance is received.
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Yes:
Pre-order customers may cancel for a full refund within 30 days of order or before the cutoff date (whichever comes first)
Post pre-order customers may cancel within 7 days of order for a full refund
After those windows, cancellations are subject to a 20% restocking fee
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Yes. Each A1 Trimmer includes a 1-year limited warranty covering manufacturer defects.
The warranty does not cover:Misuse or operator error
Improper maintenance
Unauthorized repairs or modifications
Physical damage from external sources