FAQ

    • Pre-order customers: 25% deposit + sales tax at the time of order

    • Post pre-order customers: Full payment (including tax) is due at time of order

  • You’ll receive confirmation of your deposit. When your trimmer is ready to ship (starting October 2025), you’ll receive a delivery notice by email. You’ll then have 30 days to pay the remaining balance. Shipping occurs after final balance is received.

  • Yes:

    • Pre-order customers may cancel for a full refund within 30 days of order or before the cutoff date (whichever comes first)

    • Post pre-order customers may cancel within 7 days of order for a full refund

    • After those windows, cancellations are subject to a 20% restocking fee

  • Yes. Each A1 Trimmer includes a 1-year limited warranty covering manufacturer defects.
    The warranty does not cover:

    • Misuse or operator error

    • Improper maintenance

    • Unauthorized repairs or modifications

    • Physical damage from external sources